A GREAT EXPERIENCE!!! And a great product !! Professional, courteous and extremely knowledgable technicians that make the difference and gives an edge above the competition. 24/7 coverage and they do answer your call. The decrease in my electric bill almost completely pays for the monthly payments, and I have a more powerful unit that cools unbelievably! I highly recommend this company, and want to give special thanks to all of the people who made this possible.....Juan, Wil, Arturo, Craig, Estevan, and Jose. THANK YOU!